Managing Care through ACOs: Consumer Interests & Requirements examines the role of digital health platforms from the consumer perspective.

It highlights consumer requirements for patient/doctor engagement in the digital age and determines which solutions have the necessary customer support to be successful.


  • Patient portals and online communication services
  • Discharge management and service follow-ups
  • Medication management and reminders
  • Online/mobile self-care tools and social health platforms
  • Games for health and wellness
  • Use of online support groups and health communities
  • Diet and nutrition management solutions
  • Patient satisfaction with care services and expectations for care coordination
  • Appeal of ACO concept and related care service platforms
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