Non-Tariff Revenue Models for Energy Providers

This research reveals the new business opportunities emerging as the IoT and smart home change the relationship utilities have with their customers. It examines the changing perceptions of utilities and tests new offerings based on consumer interest and their willingness to pay.

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Consumer Analytics: Home Energy Management Track

Methodology, Charts, Statistical Information

Interpreting Heat Map Tables

Executive Summary

Industry Insight

Key Findings and Market Impact

Home Service Adoption

Home Service Adoption (Q2/17)

Home Service Adoption by Technology Adoption Segment (Q2/17)

Home Service Adoption by Demographics (Q2/17)

Home Service Adoption by Demographics, Cont. (Q2/17)

Home Service Adoption by Attitudes about Technology & Lifestyle (Q2/17)

Annual Service Fee for Home Warranty (Q2/17)

Number of Units Covered Under Contract (Q2/17)

Appeal of Home Services Bundled with Energy (Q2/17)

Appeal of Bundling Home Services with Energy by Demographics (Q2/17)

Highly Appealing Home Services Bundled with Energy by Technology Adoption Segment (Q2/17)

Highly Appealing Home Services Bundled with Energy by Attitudes about Technology & Lifestyle (Q2/17)

HVAC Service Opportunity

Key Findings: HVAC Service Opportunities

Appeal of HVAC Services (Q2/17)

Appeal of HVAC Services by Technology Adoption Segment (Q2/17)

Appeal of Specific HVAC Services by Demographics (Q2/17)

Most Important HVAC Service (Q2/17)

Van Westendorp Price Analysis: HVAC Services

Van Westendorp Pricing Analysis: HVAC Service (Q2/17)

Average Price for HVAC Service Contract by Home Warranty Service Adoption (Q2/17)

Average Price for HVAC Service Contracts by HVAC Services Appeal (Q2/17)

HVAC Service: Point of Getting Expensive by Demographics of Home Owners (Q2/17)

Preferred Vendor for HVAC Services (Q2/17)

Company Types from Which Technology Adoption Segments Are Willing to Purchase (Q2/17)

Preferred Vendor for HVAC Services by Demographics (Q2/17)

Preferred Vendor for HVAC Services by Attitudes about Technology & Lifestyle (Q2/17)

Home Warranty Services

Key Findings: Monitoring Services

Appeal of Home Warranty/Monitoring Services (Q2/17)

Appeal of Home Warranty Services by Technology Adoption Segment (Q2/17)

Highly Appealing Home Warranty Services by Demographics (Q2/17)

Highly Appealing Home Warranty Services by Attitudes about Technology & Lifestyle (Q2/17)

Most Important Home Warranty Service (Q2/17)

Van Westendorp Price Analysis: Home Warranty Services

Van Westendorp Pricing Analysis: Home Warranty Service (Q2/17)

Van Westendorp Pricing Analysis: Home Warranty Service Among Home Service Owners (Q2/17)

Average Price of Home Warranty by Service Adoption (Q2/17)

Average Price of Home Warranty by Home Warranty Service Appeal (Q2/17)

Home Warranty Service: Point of Getting Expensive by Demographics of Home Owners (Q2/17)

Preferred Vendor for Home Warranty Services (Q2/17)

Preferred Vendor for Home Warranty Services by Technology Adoption Segment (Q2/17)

Preferred Vendor for Home Warranty Services by Demographics (Q2/17)

Solar Purchase Agreements

Key Findings: Solar

Appeal of Solar Power Purchase Features (Q2/17)

Highly Appealing Aspects of a Solar Power Purchase by Technology Adoption Segment (Q2/17)

Highly Appealing Aspects of a Solar Power Purchase by Demographics (Q2/17)

Most Important Attributes for a Solar Panel Purchase (Q2/17)

Purchase Intention for Solar Panels in Exchange for Electricity Savings (Q2/17)

Willingness to Purchase Solar from Various Company Types (Q2/17)

Willingness to Acquire Solar Panels by Company Type and Technology Segments (Q2/17)

Preferred Vendor Types for Solar Panels by Demographics (Q2/17)

Appendix

Publish Date: 4Q 2017

Slides: 66


Authored By:
Tom Kerber - Director, IoT Strategy
Yilan Jiang - Senior Research Manager
Katherine Li - Researcher
David Mitchel - Research Analyst

Published by Parks Associates
© October 2017 Parks Associates | Dallas, Texas 75248

All rights reserved. No part of this book may be reproduced, in any form or by any means, without permission in writing from the publisher.

Printed in the United States of America.

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